Shipping & Delivery
How It Works
We are committed to delivering our products to our customers as quickly and efficiently as possible. All orders are processed and shipped within 2-3 business days. We offer free shipping on orders over £50 within the United Kingdom, and an additional £3.50 shipping for orders under £50. Once your order has been shipped, you will receive a tracking number via email so that you can monitor the status of your delivery.
Return Policy
How We Do It
We want our customers to be completely satisfied with their purchases from the Vegan Bath House. If for any reason you are not satisfied with your order, we accept returns within 30 days of the purchase date. To initiate a return, please contact us via email info@theveganbathhouse.co.uk to request a return authorization. Products must be returned in their original condition and packaging, and the customer is responsible for any shipping fees associated with the return. Once we receive the returned products, we will issue a refund to the original payment method within 5-7 business days.
Privacy Policy
Your Data is Secure
Vegan Bath House values your privacy and collects only the necessary personal information to process your orders and communicate with you. We take appropriate measures to secure your data, do not share or sell it to third parties, and keep it only as long as necessary. We follow the GDPR rule very strictly. You have the right to request access, correction, or deletion of your personal information, and we regularly review and update our policy to ensure compliance with current regulations. If you have any questions or concerns about our privacy practices, please don't hesitate to contact us.